Patient Access Coordinator
|Patient Access Coordinator|
|Yuma Regional Corporate Center|
|399 W. 32nd Street|
|The Patient Access Coordinator collaborates with the Patient Access leadership team to supervise Patient Access employees in scheduling, registration, insurance verification, verifying practitioners' orders, and admitting outpatients, inpatients, and/or Emergency Room patients. Reviews documentation to ensure financial information is accurate and verified and provides information to appropriate areas in a timely manner. Provides timely and accurate feedback to patients, families and other employees. Responsible to be cross trained and competent for Patient Access positions providing coverage as needed; answer staff questions; pre-registering and registering individuals for all types of service; research and answer patient complaints and inquiries; and collaborates on department/hospital projects. This role utilizes strong communication skills, active listening techniques, anger diffusion and thinking/analysis to provide appropriate responses to customers.|
| The mission of Patient Access Department includes activities of pre-registering and registering individuals for:|
Services also include:
This is all done to ensure all of our customers are treated with respect, compassion and a level of service that would be considered exemplary. A vision of excellence will be obtained first by meeting our expectation of excellent customer service and secondly exceeding all job competencies.
| Education Required: High School diploma or equivalent|
| Experience Required:|
1 year patient registration, scheduling and/or experience working with patient insurance/billing information. Computer proficiency (must be able to pass computer proficiency assessment)
Previous leadership or supervisory experience. 2 years of patient registration, scheduling and/or experience working with patient insurance/billing information. Experience with EPIC Electronic Health Record or similar electronic record systems.
Job Status: Full Time
Job Reference #: 594887