Patient Access Counselor
Job Description
| Patient Access Counselor | |
| Yuma Regional Medical Center - Hospital | |
| 2400 S. Avenue A | |
| This position is responsible for reviewing all patient records to gather demographic and insurance information and ensures that the patient is aware of the hospital's financial policies and procedures. Provides explanation of hospital's payment policy, which may include Charity Care eligibility. Will project a professional image, to include appearance, confidence, knowledge, and organization of work. Communicates using active listening, thinking/analysis, appropriate response, and anger diffusion skills. | |
| Patient Access | |
| The mission of Patient Access Department includes activities of pre-registering and registering individuals for: Outpatient services In-patient services Emergency Room Services also include: Cashier Scheduling Financial Counseling This is all done to ensure all of our customers are treated with respect, compassion and a level of service that would be considered exemplary. A vision of excellence will be obtained first by meeting our expectation of excellent customer service and secondly exceeding all job competencies. | |
| Clerical | |
| Immediately | |
| Monday - Sunday Varies | |
| 4-5 | |
| 40 | |
| High School or equivalent. Education Preferred: Bilingual in English/Spanish, Certified Application Counselor (CAC). | |
| 1 year of previous health care registration and/or patient billing related experience. Computer proficiency (must be able to pass computer proficiency assessment). Experience Preferred: 3 years healthcare registration experience; Knowledge of medical terminology, health insurance and third party payor requirements. Experience with EPIC Electronic Health Record or similar electronic record systems. | |
| No | |
| No | |
| HRLY-1.0 | |
Application Instructions
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