Patient Experience Analyst
This role serves as a partner with YRMC leadership to provide insight through advanced analysis and synthesis of patient experience data. Opportunities to lead projects, consult on process improvements, and embrace innovative change solutions to address the ever-changing demands of health care. Facilitate multidisciplinary meetings which align organizational strategy and the patient experience (i.e. Patient Experience Steering Committee). Manages the YRMC Patient Experience survey process, feedback channels and ensures the process meets accreditation and regulatory requirements. Makes recommendations and provides customized guidance based on the individual area’s performance.
3+ years of related work experience
Work Schedule: 8-hours, Days, Monday through Friday
Physical Requirements and working conditions for this position will be provided to you upon interview.