This position is responsible for the administration of the hospital's patient account receivables. This involves, but is not limited to: * Initial billing and follow-up on third party claims * Handling of self-pay accounts, to include financial assistance and collection agency assignment * Receipting, posting and preparing daily funds received, to include direct posting to computer system(s). * Handle customer inquiries regarding patient account receivable.
Patient Financial Services
In Patient Financial Services (PFS), meeting the needs, expectations and demands of our customers requires that we conduct our services and functions with the highest degree of accuracy. We continually monitor the quality of services we provide for improvement. Services to our customers' include handling and managing the hospital's patient accounts receivable. This involves the collection of funds on patient services through: - Assisting in the process of verifying third party coverage, benefits, authorization and certification of insurance coverage. - Initial billing and follow-up on third-party liability claims. - Handling of self-pay accounts for full payment, partial payment or long-term payment arrangements; May also include Collection Agency assignment. - Receipting, posting and preparing daily funds received, to include direct posting to computer system(s). - Handling customer inquiries regarding patient account receivable. The inquiries may be received via the mail, fax, telephone and/or in person. PFS hours of operation: Monday thru Friday 8AM - 5:00PM.
High School or equivalent
Computer proficiency (must be able to pass computer proficiency assessment). Experience Preferred: 1 year Patient Accounting experience. Experience with EPIC Electronic Health Record or similar electronic record systems.
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