Job Description

 The Service Desk Technician provides a range of functions in support of the Information Technology Division and excellent customer service support. Handles Information Technology incidents, troubleshoots technical problems, and responds to customer requests. The Service Desk Technician works on a team that serves as a single point of contact for all customer interactions related to Information Technology issues. Assists customers with issues and provides technical resolutions. Responsible for tracking, fielding, prioritizing, and escalating incoming service desk requests to the appropriate team. Performs assigned functions according to standardized policies and procedures. Basic analytical ability is required to resolve routine technical issues. Provides strong technical troubleshooting skills and preventative maintenance on peripheral equipment and supported systems.


 

Work Schedule: 8-hours, Days, Monday through Friday

 

Physical Requirements and working conditions for this position will be provided to you upon interview.

 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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